Disclosures

Complaint Resolution – PMS

Complaint disposal data/trend

The data pertaining to all complaints including SCORES complaints received as per the format mentioned in regulatory communication is as below:

Complaint Redressal Mechanism

For any queries or assistance kindly write to us on [email protected]

For escalations, write to [email protected] or call at (022) 31214137.

To register a formal complaint with us, write to [email protected] with your name, client code, registered mobile number, PAN details, and nature of the complaint.

If none of the steps above are able to resolve your issue/concern/complaint, then:

SEBI has a web based centralized grievance redress system called SEBI Complaint Redress System (SCORES) where investors can lodge their complaints against PMS.

SEBI SCORES website and App links

Website : https://scores.sebi.gov.in/

GooglePlay: https://play.google.com/store/search?q=sebi%20scores&c=apps&hl=en (Or) Search for “SEBI SCORES” in Google Play Link to SEBI Scores App

Apple Store: https://apps.apple.com/in/app/sebiscores/id6478849917 (Or) Search for “SEBI SCORES” in Apple App Store

ODR Portal

ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. https://fident.in/wp-content/uploads/2025/02/Online-Resolution-of-Disputes-in-the-Indian-Securities-Market.pdf dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”. A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. To Access to SMART ODR Portal ( Securities Market Approach for Resolution through ODR Portal) click on SMART ODR Portal